Data Protection
Retention
Contact form submissions are kept for twenty-four months unless a longer period is required for quality standards you agreed to in writing. Newsletter lists store email addresses until you unsubscribe, after which addresses move to a suppression file without marketing use. Training waitlist entries are deleted eighteen months after the related cohort ends unless you request earlier removal.
Data collected
We collect names, email addresses, company names when provided, and message text from contact forms. Browsers share technical data such as IP address, user agent, and rough region derived by our analytics provider. We do not intentionally collect sensitive categories such as health data through this marketing site.
Rights
Depending on your location, you may have rights to access, correct, delete, or export personal data we hold. Korean residents may also request suspension of processing in specific cases described under PIPA. We verify requests to prevent impersonation and may ask for a company email match when a corporate relationship exists.
Use of data
Data is used to respond to inquiries, operate newsletters, improve site content, and secure our infrastructure. We do not sell personal information as a line of business. Aggregated statistics may be shared internally to plan new workshops; those statistics do not identify individuals.
Third parties
Hosting, email delivery, and analytics vendors process data under agreements that require confidentiality and purpose limitation. Vendors may be located outside Korea; we rely on contractual clauses and vendor certifications where transfers occur. A written list of primary processors is available on request to enterprise procurement teams.
Scope
This policy covers rucargerg.digital and community features linked from it. Classroom systems or customer SAP tenants are governed by separate agreements when you become a paying client. Links to external sites are not covered here; read their policies before submitting data there.
Contact
Privacy questions go to [email protected]. If you need a postal address for formal notices, use the Gangnam office listed on the contact page. We document complaints and outcomes to improve training for client-facing staff.
Security summaries
Transport encryption is required for all public forms and administrative access. Access to mailboxes that hold personal data is limited to trained staff and logged. No online system is perfectly secure; report suspected incidents quickly so we can coordinate containment.
Minors and accounts
This site is aimed at working professionals and does not target children. If you believe a minor submitted personal data, contact us and we will delete it where deletion is technically feasible. Community accounts, when offered, require a verifiable work email rather than a personal social login.